GENERAL PROMOTIONAL TERMS
Merchandise discounted 30% off or more from the original price is only eligible for an exchange or store credit within 30 days of your receipt of your order if unwashed, unworn, and unused. No refunds will be provided on merchandise purchased at 30% off or more.
From time to time, the Company may run promotional sales on the Site and/or in AG Jeans Outlet Stores. The terms of sale for these promotions shall be subject exclusively to the promotional sales terms as outlined and provided on the Site and in AG Jeans Outlet Stores during these promotional periods. In case of any conflict between the general terms and the promotional sales terms, the promotional sales terms shall supersede in relation to all sales for products sold on promotion during such promotional period.
In certain instances, including when merchandise is returned due to a rare defect, we may, at our discretion, accept merchandise returned after the 30-day return period. Such returns will only be accepted for store credit. Returns are processed within 7-10 business days from when your items have been received at our facility.
Any items purchased at agjeansoutlet.com or at an AG Jeans Outlet Store location can only be exchanged or returned through agjeansoutlet.com or at an AG Jeans Outlet Store location.
To process a return for an exchange or store credit please contact our customer service team by clicking here and filling out a request form within 30 days from purchase date. Include order/receipt number. We ask that you ship the item back to us using any carrier of your choice. Remember to keep your tracking information in order to know when the order is received. The Company has the sole discretion in determining eligibility for exchange or store credit.
FINAL SALE PROMOTION
Void where prohibited by law. Merchandise discounted 70% or more from the original retail price is Final Sale. All promotional sale items marked as “Final Sale” are FINAL, no exchanges or returns. Final Sale Promo prices are subject to change at any time during the Redemption Period. During the Redemption Period, discount will occur online and in AG Jeans Outlet Stores automatically during checkout. Final Sale Promo discounts will only apply to merchandise retail price(s) before taxes and any applicable shipping charges. No price adjustments on previous purchases. Quantities are limited, no rainchecks. Final Sale Promo may not be combined with any other offer, discount, or promotion at time of redemption. Final Sale Promo is subject to change or cancellation at any time with or without notice.
THE SPRING OUTLET EVENT PROMOTIONAL TERMS
The Spring Outlet Event Promotion (“Promotion”) is valid in AG Jeans Outlet Stores and online at www.agjeansoutlet.com from 4/22/2025 12:00 AM EST through 5/1/2025 11:59 PM EST (the "Redemption Period"). This Promotion is only valid for in Store and online orders shipped and delivered within the United States of America (50 States and the District of Columbia). Void where prohibited by law.
This Promotion will be limited in duration for the amount of time set forth on the Website for this Promotion and shall be for discounts as specified for this Promotion. The Promotion excludes Daily Deals and as such, the price of Daily Deals are as marked and not subject to the Discount. The Site will indicate Promotion style inclusions in the product’s written description. AG Jeans Outlet Stores will indicate Promotions styles or excluded styles at the physical store.
No separate discount code is required for the applicable item and all discounts, if any, will only apply to merchandise retail price(s) before taxes and any applicable shipping charges. This discount is not valid on gift certificates and will only apply to merchandise retail price(s) before taxes and any applicable shipping charges. Merchandise discounted 30% off or more* from the original price is only eligible for an exchange or store credit within 30 days of your receipt of your order if unwashed, unworn, and unused. No refunds will be provided on merchandise purchased at 30% off or more.
*Merchandise discounted 70% or more from the original retail price is Final Sale. All promotional sale items marked as “Final Sale” are FINAL, no exchanges or returns.
In certain instances, including when merchandise is returned due to a rare defect, we may, at our discretion, accept merchandise returned after the 30-day return period. Such returns will only be accepted for store credit. Returns are processed within 7-10 business days from when your items have been received at our facility.
The Discount may not be combined with any other offer, discounts, or promotions during the Redemption Period. No price adjustments on previous purchases; no rainchecks. The Promotion, discounted items, and the Discount are subject to change or subject to be cancelled with or without notice at any time during the Redemption Period.
*Extra 30% Off Denim Jeans excludes items in the “Additional 25% Off” collection, all “Final Sale” items, and gift cards. Valid on qualifying purchases from 4/22/2025 12:00 AM EST through 5/1/2025 11:59 PM EST. This Promotion is only valid for in Store and online orders shipped and delivered within the United States of America (50 States and the District of Columbia). No code needed—discount applies at checkout to full retail prices before tax and shipping. No price adjustments or rainchecks. Offer and items may change or be canceled without notice. Returns follow AG Jeans Outlet’s Return Policy.
*Additional 25% Off (almost) Everything Else excludes items in the “Extra 30% Off Denim Jeans” collection, all “Final Sale” items, and gift cards. Valid on qualifying purchases from 4/22/2025 12:00 AM EST through 5/1/2025 11:59 PM EST. This Promotion is only valid for in Store and online orders shipped and delivered within the United States of America (50 States and the District of Columbia). No code needed—discount applies at checkout to full retail prices before tax and shipping. No price adjustments or rainchecks. Offer and items may change or be canceled without notice. Returns follow AG Jeans Outlet’s Return Policy.
*The Extra 60% off Clearance Sale: Only includes items marked as "Clearance." Offer valid on qualifying purchases made from 4/29/2025 12:00 am EST through 4/29/2025 11:59 pm PST. This Promotion is only valid for online orders shipped and delivered within the United States of America (50 States and the District of Columbia). Void where prohibited by law. No separate discount code is required for the applicable item and all discounts, if any, will only apply to merchandise retail price(s) before taxes and any applicable shipping charges. No price adjustments on previous purchases; no rainchecks. The Promotion, discounted items, and the Discount are subject to change or subject to be cancelled with or without notice at any time during the Redemption Period. Returns & exchanges are subject to AG Jeans Outlet’s Return Policy.